For the dissemination of Consumer Protection Law awareness
The Consumer Protection Agency is working on the accomplishment of its major milestone objective, i.e. the dissemination of CP Law awareness and means of enforcement to help consumers learn about their rights and obligations, while underpinning the role of consumer protection NGOs.
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Consumer Rights Protection Code of Honor
The Committee on Engineering and Durable Products of the Consumer Protection Agency (CPA) held a meeting to approve the Code of Honor that will ensure protection for the rights of consumers, producers, and markets.
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Workshop for training the representatives of consumer protection NGOs
In cooperation with the European Union and an English company specialized in designing training courses for representatives of consumer protection NGOs in the United Kingdom, the CPA has organized a workshop under the theme: ”Training of the Representatives of Consumer Protection NGOs“ on Sunday, December 16, 2007.
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MOU with the CPSC
A joint agreement has been signed by the CPA and the US Consumer Product Safety Commission. Nancy Nord, CPSC’s Acting Chairman, said she was glad to sign the agreement with the CPA because Egypt is the first Arab and African country to conclude this agreement. The aim of the agreement is to exchange information and mutual technical cooperation to foster consumer protection in Egypt.
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Egypt accedes to the ICPEN
Participants in the annual conference of the International Consumer Protection and Enforcement Network (ICPEN) that has been held in Chile from Monday, November 26-29, 2007 applauded Egypt’s accession to the Network.
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Shutting four natural water factories down, and referring them to public prosecution
The Consumer Protection Agency (CPA) supported and financed the Central Association for Consumer Protection to make analytical studies of the natural bottled water, as a beginning to apply this approach on other products that are closely related to the consumer’s health to ensure that they meet the standards.
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Raising Awareness through Media
The Radio
A radio program was broadcasted last Ramadan on the Youth and Sports Channel. Its episodes included questions on Egyptian consumer rights, Consumer Protection Law, CPA and the consumer duties. Daily rewards were given to the people who were able to answer the questions correctly.
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Television
With you on Egyptian ChannelTwo
Last Ramadan during the period from September 13th to October 12th, 2007, Sefsafa Show which was broadcasted on Egyptian channel two included a part about consumer protection.
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Television Commercials
A TV commercial campaign was made on the Egyptian television and some satellite channels to raise the awareness of the Consumer Protection Law and Agency. Theses campaigns will continue to deliver different awareness messages to all consumers.
Newspapers
Awareness commercials concerning the consumer protection are being continuously published in newspapers along with a simplified interpretation of the Law items and means of filing the consumers’ complaints with the CPA. This comes in addition to distributing awareness flyers with the daily newspapers, and delivering awareness messages to suppliers and traders to enforce the Law and to encourage them not to violate it, in a manner that coordinates the trader-consumer relationship.
Cell Phone Awareness campaign
In cooperation with the CPA and as part of their corporate social responsibility initiative, two mobile service providers are now sending awareness sms’s to all their clients, concerning the correct receipts, the product data, the return and replacement policy.
The First National CPA program about deceptive advertising
The Consumer Protection Agency (CPA) has launched its first national educational program entitled “Towards Protecting Consumers From Deceptive Advertising” in Cairo, Egypt during the period 10-12 June 2008. The program aims to enhance the awareness of all the relevant parties (CPA staff, government bodies, advertising agencies, business advertisers and the media) about the whole system regulating and investigating the advertising in the USA & UK.
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