Dear Consumer,
If you wish to place a complaint, we recommend that you first
return to the supplier to resolve the problem. If you
are not able to reach solution, then call the nearest consumer protection
organization to try to solve your complaint amicably before submitting your complaint to the Consumer Protection Agency.
If you want to report your complaint directly to the CPA, please call our hotline 19588 or fax your complaint to 02
35380 384.
If you want to use our online Complaint Form click here
You can also download the Complaint Form and email it to us, together with a scanned image of the purchase receipt.
Delivery of the complaint in person: At 96 Ahmed Orabi St., Mohandessein – Giza.
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